About Me

Jean Hinsley

I am open, friendly and easy to talk to

I am open, friendly and easy to talk to, with a good sense of humour: I try to put people at their ease because I know it can be difficult to take that first step. My approach to counselling is to create a warm, relaxed and supportive environment in which to discuss the issues you would like to work through in counselling.


I won’t tell you what to do, but I will work with you in a non-judgemental, constructive way to see what feels right for you. The sessions are structured in such a way that you will be given the time and space to really contemplate what you hope to achieve from counselling.


Sometimes life can become complex and when it does, the best advice that anyone can give to you, is to take some time and space for you. Counselling can help you through what might be emotional territory and support you in clarifying your thoughts.


Helping you articulate and interpret all the different elements of a problem can often bring about change. You then begin to feel empowered in finding the right way for you. Sometimes it helps to see your life in a linear way, noticing all those small choices you made along life’s path.

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Years Experience

Registered with the British Association of Counselling and Psychotherapy (Accredited).

I am a Counsellor and Psychotherapist based in Bury St Edmunds, Suffolk. 


I qualified in counselling and psychotherapy in 2003 and continued with my learning to master’s degree level. I am a Supervisor (Certificate in Supervision BACP Endorsed) to qualified counsellors and students of counselling.


I see clients through my independent, private practice for short-term or long-term work, covering a range of issues; – from the breakup of a relationship; bereavement; work related issues; career change; family issues; health related issues; anxiety; depression; becoming a carer; confidence issues; re-thinking your life; feeling lonely or isolated; or at a crossroads in life and not knowing which way to turn.


I work with individuals, couples, carers and adolescents over the age of 16. I take referrals from private individuals, the education sector, the NHS, private clinics, TV production companies, local and multi-national organisations and agencies. I work in a flexible way to support clients in reaching their full potential.


On the Register set up by the Department of Health

Previously I worked in the area of conflict resolution management – helping parties to reach agreement/compromise. I find my previous experience helpful in couple counselling.


I have mostly held positions in the NHS and partner organisations in the areas of helping people to resolve their own problems. Especially if you feel ‘stuck’ or ‘lost’. This can feel a lonely place and you may think that no-one will truly understand. It can leave you feeling isolated and disempowered and a bit fearful. Counselling could help you to build up the trust you have lost in yourself and others.


Just to reassure you, that as a member of the British Association of Counselling and Psychotherapy I adhere to the strict Code of Ethics, Confidentiality and Complaints Procedure. Due to the sensitive nature of my previous work in the NHS: –


I have undergone regular Enhanced Criminal Records Bureau (CRB) checks and also for my current role as a Counsellor and Psychotherapist I have had the necessary Disclosure and Barring Service (DBS) checks. I am familiar with the requirement of Child Protection issues and Vulnerable Adult Procedures. I attend regular Supervision sessions in accordance with fitness to practice regulations.


I am also on the Register set up by the Department of Health – Professional Standards Authority for Health & Social Care (the Authority). This ensures that members of the public, employers and commissioners have a right to competently delivered services from counsellors and psychotherapists on the Register.

Couple Counselling

If you feel your relationship is getting out of balance, then relationship counselling may help with communication.

Telephone Counselling

Many clients tell me they prefer this service to Skype or e-mail; mainly because they have felt more connected to the counsellor.

Individual Counselling

Counselling will help you to tap into your inner strengths and resources to develop an insight into any problems you may have.